Privacy Policy — c444 Pakistan
Online Gaming Platform

c444 is an online gaming platform operating at c444.cash, offering Pakistani players a range of real-money games including PSL cricket betting, Teen Patti, Andar Bahar, Ludo, Jackpot Slots, Virtual Sports and live card games. All services are provided in Pakistani Rupees (PKR) and are designed specifically for the Pakistani market.

When this Privacy Policy refers to "c444", "we", "us" or "our", it means the c444 platform and the legal entity responsible for operating it. When it refers to "you" or "the player", it means any individual who accesses or uses c444, whether as a registered account holder or as a visitor browsing the platform.

c444 is the data controller for all personal information collected through this platform. This means we determine the purposes and means of processing your personal data, and we are responsible for ensuring that processing is carried out in accordance with this Privacy Policy and applicable data protection principles.

c444 collects personal data from you in several ways — information you give us directly, information generated automatically as you use the platform, and in limited cases information from third-party providers. Here is a clear breakdown of what we collect and how:

Information You Provide Directly

• Registration data: Your full name, date of birth, Pakistani mobile number, and any optional profile details you provide when creating your c444 account.
• Identity verification documents: Government-issued ID such as a CNIC (Computerised National Identity Card), passport, or other acceptable Pakistani identity document, when requested for account verification.
• Payment information: Easypaisa, JazzCash, NayaPay, SadaPay or IBFT account details, or Visa/Mastercard numbers, provided during deposit or withdrawal. We do not store full card numbers — payment data is handled by certified payment processors.
• Support communications: Any messages, complaints or queries you send to c444 support, including their content and timestamps.

Information Generated Automatically

• Device and connection data: IP address, device type, operating system, browser type, and mobile network information collected when you connect to c444.
• Session and gameplay data: Login timestamps, session duration, games played, bets placed, wager amounts, outcomes, and balance changes — a complete log of your activity on the platform.
• Location data: Approximate geographic location derived from your IP address, used for fraud detection and eligibility verification.
• Cookie and tracking data: Information collected via cookies and similar technologies as described in Section 6.

c444 collects personal data for specific, legitimate purposes — not to build advertising profiles or sell to third parties. Every type of data collected has a defined purpose, and we do not retain data beyond what is necessary for those purposes. Here is why c444 collects each category of data:

• To operate and maintain your account: Registration data is needed to create and manage your c444 account, verify your identity, process your deposits and withdrawals, and maintain an accurate transaction record.
• To comply with legal obligations: Pakistani financial regulations require us to verify the identity of users conducting financial transactions above certain thresholds. Anti-money laundering (AML) compliance requires transaction monitoring and identity record-keeping.
• To protect you and the platform: Device data, IP addresses and gameplay logs are used to detect suspicious activity, prevent fraud, identify unauthorised account access, and block attempts to exploit the platform.
• To provide customer support: Support communication records allow c444's team to handle your query with full context and to maintain a record of how issues were resolved.
• To enforce our Terms and Conditions: Activity logs are used to identify breaches of the Terms — including duplicate accounts, collusion in multiplayer games, and misuse of bonuses.
• To improve the platform: Aggregated, anonymised gameplay and session data is used to understand how players use c444 and to guide product improvements. This analysis does not identify you personally.

Beyond the core purposes listed in Section 3, here is how c444 specifically applies your data in the day-to-day operation of the platform:

• Account authentication: Your registered mobile number is used to send one-time passwords (OTPs) for login and two-factor authentication (2FA), ensuring only you can access your account.
• Transaction processing: Payment method details are passed securely to certified payment processors (Easypaisa, JazzCash, NayaPay, SadaPay, banking partners) to execute deposits and withdrawals. c444 does not process payments directly and does not retain full card or wallet credentials.
• Personalisation: Your game history and preferences may be used to show you relevant game categories or active promotions when you log in. This is limited to platform navigation — c444 does not run targeted advertising using your data.
• Bonus and promotion management: Account activity data is used to verify eligibility for bonuses, track wagering progress, and prevent multi-account bonus abuse.
• Responsible gaming tools: Deposit amounts, session frequency and loss patterns are monitored to trigger responsible gaming alerts and to apply any limits you have set in your account settings. These tools are designed to protect you, not to restrict your legitimate play.
• Service communications: c444 may send you transactional SMS messages — deposit confirmations, withdrawal notifications, security alerts and critical account updates. These are not marketing messages and cannot be opted out of while your account is active, as they are essential to account operation.

c444 does not sell, rent or trade your personal data to any third party. We share data only in the limited circumstances described below, and only with parties who are contractually bound to handle it securely and use it only for the defined purpose:

Payment Processors

When you make a deposit or request a withdrawal, the minimum necessary payment data is shared with the relevant payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, your bank (for IBFT) or your card network (Visa/Mastercard). These providers handle the transaction under their own privacy and security policies and are required to maintain payment industry security standards.

Identity Verification Providers

When c444 requests identity verification, documents may be shared with a certified third-party identity verification service. This service confirms the authenticity of documents and returns a verification result to c444. Verification providers are contractually prohibited from using your data for any purpose beyond verification.

Legal and Regulatory Authorities

c444 will share data with law enforcement agencies, financial regulators or other government authorities when required to do so by applicable law, court order, or regulatory obligation. In such cases, c444 will share only the minimum data required and will document every disclosure.

Fraud Prevention Services

Device fingerprint data and certain transactional patterns may be checked against shared fraud databases operated by certified anti-fraud service providers. This is a standard security measure used by financial platforms to detect known fraud patterns and protect honest players.

c444 uses cookies and similar browser technologies to make the platform work properly, to keep you logged in, and to understand how the platform is being used at an aggregate level. We do not use cookies to track your activity across other websites or for cross-site advertising.

Types of Cookies c444 Uses

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in, CSRF protection tokens that prevent certain security attacks, and cookies that remember your language and display preferences. These cannot be disabled without breaking core functionality.
• Analytics cookies: Anonymised data about how pages are navigated and which features are used. This helps c444 identify slow pages, broken flows and features that aren't working well. The data is aggregated and does not identify you personally.
• Security cookies: Used to detect suspicious behaviour, repeated failed login attempts, and device patterns associated with known fraud. These are essential to platform security.

You can control non-essential cookies through your browser settings. Most browsers allow you to view, delete and block cookies on a per-site basis. If you block essential cookies, some parts of c444 may not function correctly — particularly the login system and game interfaces.

c444 takes data security seriously and applies multiple layers of protection to your personal information. These are not marketing claims — they are practical, technical measures that are in place and actively maintained:

• 256-bit SSL/TLS encryption: All data transmitted between your device and c444's servers is encrypted using Transport Layer Security (TLS 1.2 or higher). This is the same encryption standard used by major banks and financial institutions. It makes it practically impossible for anyone intercepting your connection to read your data.
• Encrypted data at rest: Sensitive personal data stored in c444's databases — including identity documents and payment references — is encrypted at rest. Even if database infrastructure were compromised, the encrypted data would not be readable without decryption keys held separately.
• Access controls: Only authorised c444 staff members with a legitimate operational need can access your personal data. Access is logged, and all access to sensitive data categories requires elevated permissions that are reviewed regularly.
• Two-factor authentication: c444 supports SMS-based 2FA for all player accounts. Staff accounts are required to use 2FA. Enabling 2FA on your c444 account significantly reduces the risk of unauthorised access even if your password is compromised.
• Regular security reviews: c444 conducts periodic security assessments of its platform infrastructure, including vulnerability scanning and review of third-party integrations.

Despite these measures, no system connected to the internet is completely immune to security incidents. If c444 becomes aware of a data breach that poses a risk to your personal data, we will notify affected players promptly and take immediate steps to contain the breach and mitigate harm.

As a c444 player, you have specific rights over your personal data. c444 respects these rights and has processes in place to handle requests promptly. To exercise any of the following rights, contact support@c444.cash from the email address or mobile number registered to your account:

Requests to exercise any of these rights will be handled by a real c444 team member — not an automated system. We will verify your identity before actioning any request that involves accessing, modifying or deleting your personal data, to protect you from unauthorised requests by third parties.

c444 retains your personal data for as long as is necessary for the purposes for which it was collected, subject to applicable legal obligations. Here is how retention works in practice on c444:

• Active account data: Personal data associated with an active c444 account is retained for the lifetime of the account plus a defined period after closure, to allow for dispute resolution and account recovery.
• Transaction records: Deposit and withdrawal records, bet histories, and balance statements are retained for a minimum of five years from the date of the transaction. This is required by standard financial record-keeping obligations and anti-money laundering regulations.
• Identity documents: Copies of identity verification documents (CNIC, passport) are retained for as long as the account is active and for a period of five years following account closure, in accordance with financial compliance requirements.
• Support communications: Records of support interactions are retained for three years from the date of the last interaction, to provide context in the event of future queries or disputes.
• Analytics data: Anonymised, aggregated analytics data that cannot be linked back to you individually may be retained indefinitely for platform improvement purposes.

When data reaches the end of its retention period, c444 deletes it securely from all active systems and ensures it is removed from backup systems within the subsequent backup cycle.

c444 is strictly an 18+ platform. We do not knowingly collect personal data from any person under the age of 18. Registration requires confirmation that you are 18 or over, and age verification may be requested at any point during account operation.

If c444 becomes aware — through verification documents, third-party checks or any other means — that an account is operated by a person under 18, that account will be immediately closed. Any balance held in the account at the time of closure will be handled in accordance with c444's Terms and Conditions and applicable legal requirements regarding minors and gaming.

If you are a parent or guardian and believe that a person under your care has registered on c444, please contact support@c444.cash immediately. We will investigate and close the account as a priority, and will cooperate with any reasonable request from a parent or guardian to identify how access was obtained.

c444 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, payment methods or applicable legal requirements. When material changes are made, we will notify active players via SMS or through a notification in the platform, and the updated policy will be published here with a revised effective date.

Minor changes that do not affect your rights or our core data practices — such as formatting corrections, clarifications or the addition of new game types that are handled identically to existing ones — may be made without direct notification but will always be reflected on this page.

If you continue to use c444 after a revised Privacy Policy takes effect, that constitutes your acceptance of the updated terms. If you do not agree with a material change, you should withdraw your balance and close your account before the change takes effect.

We strongly recommend bookmarking this page and reviewing it periodically, especially after you receive a notification of changes. The effective date at the top of the page tells you when the current version was published.

If you have any questions, concerns or requests relating to this Privacy Policy or the way c444 handles your personal data, please contact us directly. We prefer to resolve privacy concerns directly and informally where possible, and we take all privacy queries seriously.

You can reach c444's privacy team at support@c444.cash. Please include "Privacy" in the subject line of your email and include the mobile number registered to your c444 account (if applicable) so we can locate your records promptly. We aim to respond to all privacy-related queries within 48 hours on business days.

For urgent security concerns — such as suspected unauthorised access to your account or a suspected data breach — contact us immediately via the same address. Urgent security issues are prioritised and responded to as quickly as possible, including outside of normal business hours.